Privacy Policy
This privacy notice discloses the privacy practices for Mobilewoundrx.com. This privacy notice applies solely to information collected by this website. It will notify you of the following: What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.
- We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
- YOUR ACCESS TO AND CONTROL OVER INFORMATION You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.
- SECURITY We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 719-223-1567 or via email
- ORDERS We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
- COOKIES We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. If you share information collected on your site with other parties, insert one or more of these paragraphs in your privacy notice:
- LINKS This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
A2P 10DLC Compliance Policy for Texting Clients
Purpose
The purpose of this policy is to ensure compliance with the Application-to-Person 10-Digit Long Code (A2P 10DLC) regulations, which govern the use of standard phone numbers for sending commercial, transactional, and informational messages. This policy is designed to protect the rights of clients, maintain the integrity of communications, and adhere to legal and regulatory requirements.
Scope
This policy applies to all employees, contractors, and affiliates who use company systems to send SMS or MMS messages to clients via A2P 10DLC. It covers the registration, content, delivery, and management of such communications.
Policy Guidelines
Registration and Approval:
- All messaging campaigns using A2P 10DLC must be registered with the appropriate telecommunications carriers. This includes detailing the nature of the messages, the intended audience, and the source of the messaging number.
- Approval from carriers must be obtained before initiating messaging campaigns.
Opt-In and Opt-Out Procedures:
- Opt-In Requirement: Clients must explicitly consent to receive messages (opt-in). Consent must be documented and stored securely.
- Opt-Out Option: Every message must include an option for clients to unsubscribe from future messages. This can be done by sending a keyword such as "STOP." Opt-out requests must be honored immediately, and the client must receive a confirmation message.
Message Content Compliance:
- All messages must be truthful, clear, and not misleading. Content must comply with all applicable laws and regulations, including those concerning advertising, privacy, and data protection.
- Messages must not contain prohibited content, such as illegal substances, hate speech, or fraudulent schemes.
Frequency and Timing:
- Limit the frequency of messages to avoid overwhelming clients. Specific frequency limits should be established based on the type of content and client preferences.
- Messages should be sent during appropriate hours to avoid disturbance, typically between 8 AM and 9 PM local time for the recipient.
Data Security and Privacy:
- Ensure that all client data used in messaging campaigns is secure and complies with data protection regulations such as GDPR or CCPA.
- Personal data should only be used for the purposes for which it was collected, and clients should be informed about data usage practices.
Monitoring and Reporting:
- Regularly monitor messaging activities to ensure compliance with A2P 10DLC regulations. This includes tracking delivery rates, opt-in and opt-out rates, and message content compliance.
- Report any breaches or issues to the designated compliance officer immediately.
Training and Awareness:
- Provide training to employees and contractors on the A2P 10DLC regulations, this policy, and the proper use of messaging systems.
- Regular updates should be provided to reflect changes in regulations or company practices.
Enforcement:
Non-compliance with this policy may result in disciplinary action, including termination of employment or contract. The company reserves the right to suspend or terminate messaging services for any campaign that fails to comply with this policy.
Review and Updates:
This policy will be reviewed annually or as needed to ensure continued compliance with legal and regulatory changes. Any updates will be communicated to all relevant parties.
Contact Information:
For questions or concerns regarding this policy, please contact the Compliance Officer at Mobile Wound Rx.
This policy aims to ensure that all communications via A2P 10DLC are conducted legally and ethically, protecting both the company and its clients. Compliance with these guidelines is essential for maintaining the integrity and trustworthiness of our messaging services.
