FAQs for Patients and Providers

For Patients and Caregivers

A biologic graft is a tissue-based product that mimics the structure and function of natural skin. It promotes wound healing by encouraging cell growth and tissue regeneration, especially for chronic wounds that have not responded to standard treatments. Biologic grafts are commonly used for diabetic ulcers, pressure ulcers, and other non-healing wounds.
Eligibility is typically determined based on the type and severity of the wound. If the wound has not healed after 30 days of conventional treatments (e.g., dressings, compression), biologic grafts may be recommended. Our team will conduct a comprehensive evaluation to determine if biologic graft placement is the right option for you.
Yes, Medicare covers biologic graft placement for non-healing, chronic wounds when specific criteria are met. The wound must have persisted for at least 30 days despite standard care, and the procedure must be deemed medically necessary. Our team will handle the insurance approval process to ensure coverage.
You can schedule an evaluation by contacting us through our website or by calling our patient care team. We will arrange for a clinician to evaluate your wound and develop a personalized treatment plan.

Mobile Wound Rx provides mobile wound care, meaning we bring expert care directly to your home or care facility. This ensures that you receive the highest level of care in the comfort of your own environment.

For Providers

You can refer a patient by completing our online referral form or contacting our provider relations team. We will promptly follow up to arrange an evaluation for your patient.

Medicare typically covers biologic grafts for chronic, non-healing wounds (e.g., diabetic or pressure ulcers) that have not improved after 30 days of standard treatment. Documentation of previous treatments and the medical necessity of biologic grafts is required for approval.
Biologic grafts offer several benefits for non-healing wounds, including faster tissue regeneration, improved healing outcomes, reduced risk of infection, and overall better wound management for patients at high risk of complications.
Our team will manage the entire insurance approval process, including verifying Medicare and secondary insurance coverage. We ensure all necessary documentation is submitted and approvals are obtained before proceeding with treatment.

Patients will return to their wound care, infectious disease and primary care provider once care is completed. 

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